Finished herringbone tile shower
Backed for the Long Run

Workmanship Warranty on Every Installation

We stand behind our installation work. If something isn't right with our workmanship, we'll make it right.

The Promise

Simple and Direct

Our warranty covers the work we perform. If an installation issue shows up that traces back to how we did the job, we come back out, look at it, and fix it. No runaround.

What it does not cover is normal wear, damage from something else in the home (a leaky fixture, settlement, or impact damage), or defects in the tile itself. Manufacturer defects are covered by the tile maker, and we will help you work through that claim.

Warranty terms are confirmed in writing with your estimate so you know exactly what is covered before the job starts. Have a question about coverage on a job we did? Call us at (385) 445-4255.

Installation Workmanship

How the tile was set, leveled, and finished by our crew.

Waterproofing We Installed

The membrane systems and sealed joints in wet areas we built.

Grout and Caulk Joints

Joints we installed that fail because of how they were done.

Layout and Finish Defects

Lippage, cuts, or alignment issues that came from our installation.

Questions

Warranty FAQ

It covers the installation work we performed: how the tile was set, how the wet areas were waterproofed, and the grout and caulk joints we installed. If one of those fails because of our work, we make it right.

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